For any organization to achieve its corporate objectives, its employees, organization structure, roles and responsibilities and strategy must be properly functional and aligned to support the achievement of the corporate objectives. Work processes must be clearly articulated, defined and validated; these must also be clearly impactful on all stakeholders to ensure they help drive the organization towards success. It is thus imperative to ensure that the Bank employees focus on the most important activities leading to the achievement of corporate objectives while non-core activities can be outsourced to professional organizations. Under the Know Your Customer (KYC) initiatives, we assist our clients to verify customer addresses while freeing their Relationship Officers to focus on business development.